Frequently Asked Questions

  • You are keen to work together and use our specialised cabinet making system but aren’t sure where start and what the process is?

    For a step-by-step explanation have a look at our How It Works page

  • Simply reset password here by entering your email address that you signed up to goCabinets with. You will then receive an email with a new password to enable you to be able to log back into your account.

  • Although we do our best to get you your sign up information as soon as possible, sometimes things get held up in cyberspace! Firstly, check your Spam/Junk folder of your email inbox to ensure that your welcome email hasn’t accidentally landed here. If you still have no luck, go to goCabinets reset password and enter the email address that you just signed up to, you should receive a new password shortly that you can then use to sign in to your account.

  • As a general guide, most orders have a lead time of 10-15 business days. This is dependent on the complexity and size of your order.

  • Once you have signed up at our sign up page you will have instant access to goCabinets. Simply sign in using the email address that you signed up to, along with the temporary password that is emailed to you upon sign up.

    If you haven’t received your log in information in your email inbox after a couple of hours, check your spam/junk folder or try resetting your password here: goCabinets reset password using the email address that you signed up with.

  • With our online cabinetry ordering system, there is no longer any need for confusing cut lists. Once you have entered your job information and selected your products, your order is simply downloaded and processed through your manufacturer’s software. It is as easy and as quick as that!

  • Our platform is a simple online ordering system, which at the moment does not have the ability to produce drawings/plans.

  • Yes, our ordering system is designed primarily for cabinet makers, trade professional’s and builders to use, you are more than welcome to sign up and utilize goCabinets for personal projects.

  • At the moment, there is no app available for goCabinets, however you can easily save the web address as a button on your device’s home page for easy access. Please refer to your browser for instructions.

  • Yes, it can be accessed through any web browser.

  • Simply sign up to become a member to gain instant access to our extensive library of available cabinetry products that you can order. Each product is customizable, and you also have the ability to submit variation requests to your manufacturer for them to consider. If the cabinet product you desire is not in our catalogue, please contact us on info@cabinetsystems.com.au for further guidance.

 

Can’t find what you are looking for?

Feel free to reach out via our contact page and we would be happy to help with your queries.